Working processes and product development

 

Action:

  • Developed the 'Symphony' strategic planning methodology for the Mitchell's Communication Group in Australia/New Zealand (the region's No.1 communications agency) during October/November 2008

Result:

  • The first integrated methodology across all Mitchell's Communication Group companies including Digital, PR and creative services

  • A 22,000 word 'Symphony Manual' to act as the 'bible'/reference for the process

  • Training to commence 2009

 

Action:

  • Developed MPG's ‘through-the-line' communications process, called ‘Concert', in collaboration with senior MPG strategists, researchers and external academics (like Don Schultz at NorthWestern University) during 2005/06

Result:

  • Integral to MPG's global product offering

  • Part of successful global and local pitches ( France Telecom, Carrefour, Danone, Good Year, Credit Suisse)

  • Unified all divisions of MPG via a single methodology

  • 395 senior MPG executives from 30 countries trained across 18 2-1/2 day sessions in 2006, receiving the most positive feedback of any local/global training programme in MPG's history

 

Action:

  • Installed the Catalyst/6-D's methodology for MPG in the USA during 2002:

    • Consulted with senior strategic planning directors

    • Wrote a detailed user-guide

    • Developed the skills of a Catalyst team

 

Result:

  • Got MPG US to willingly apply a ‘foreign' methodology

  • Led to success in new business pitches (eg. Loews cinemas, Nasdaq stock exchange)

  • Left the team capable of rolling out the methodology across all US clients

  • Created a template for the development of a Global ‘Catalyst Handbook' - completed in 2003 and used across the MPG network

 

Action:

  • Developed the ‘Catalyst/6-D' strategic planning methodology for Mediapolis UK in 1998

Result:

  • More innovative and effective strategies were created across a range of Mediapolis clients (eg. Microsoft, BT, Orange , Bourjois, Scottish Widows – see the ‘Communications and media strategy' section for more details)

  • Catalyst/6-D's became the standard global planning methodology for the newly merged MPG network in 1999/2000 (this led to my training responsibilities for MPG – see Training)

  • 6-D's was directly applied to the development of marketing strategies for Camelot's successful re-bid for the licence for the UK National Lottery in 2000 (Camelot are an MPG UK client). The process was directly cited in the bid document as Camelot's chosen methodology.

 

What does this mean for you?

 

I could help develop/evolve strategic working processes, produce support material to help people understand it and adapt it to different markets and/or client category needs.

 

I could also help in the development of new media-neutral/360o/through-the-line processes.